Refund Policy
Last Updated: March 2026
Thank you for choosing Tech Connects Hub. Our CRM platform is provided as a subscription-based software service designed for real estate professionals.
1. Free Trial
We may offer a free trial period for new users. During this period, users can evaluate the platform before purchasing a paid subscription.
2. Subscription Payments
- All subscription payments are billed according to the selected plan.
- Payments are processed securely through third-party payment gateways.
- Subscriptions may be monthly or yearly depending on the selected plan.
3. Refund Eligibility
Due to the digital nature of our services, refunds are generally not provided once the subscription has been activated.
However, refunds may be considered under the following circumstances:
- Duplicate payment made by mistake
- Technical issues that prevent access to the platform
- Payment errors verified by our support team
4. Refund Request
To request a refund, users must contact our support team within 7 days of the payment date. Refund requests will be reviewed and processed if applicable.
5. Processing Time
Approved refunds will be processed within 7-10 business days and will be credited to the original payment method used during purchase.
6. Cancellation
Users may cancel their subscription at any time. Cancellation will prevent future billing, but it does not automatically qualify for a refund of the current billing cycle.
7. Contact Support
For refund requests or billing questions, please contact:
Tech Connects Hub
Email: support@techconnectshub.com
Website: www.techconnectshub.com