Post Sales CRM for Real Estate: Delight Homebuyers from Booking to Handover
A builder''s relationship with a homebuyer doesn''t end at the booking token-that is where 3 to 4 years of critical post-sales operations begin. Managing payment schedules, home loan NOCs, demand letters, and possession handovers manually leads to payment delays and customer grievances.
Key Post-Sales Modules
- Automated Milestone Demand Letters: Issue RERA-compliant payment demand notices linked to construction progress.
- Bank Disbursement Tracker: Monitor home loan disbursements and APF sanction letter submissions per buyer.
- Customer Document Portal: Give buyers secure digital access to receipts, booking agreements, and demand notices.
- Possession & Key Handover: Structured snagging checklists and digital possession certificate generation.