Inquiry Management CRM: From First Click to Confirmed Site Visit
Non-technical property consultants often struggle with managing hundreds of incoming inquiries scattered across WhatsApp chats, incoming phone calls, and portal emails. An inquiry management CRM consolidates all customer inquiries into a unified visual dashboard.
How Inquiry CRM Eliminates Sales Leakage
- Unified Omnichannel Inbox: Ingest inquiries from website forms, portals, phone calls, and WhatsApp into one queue.
- Rule-Based Assignment: Assign inquiries instantly to executives based on project micro-market and budget tier.
- Automated Follow-Up Cadence: Keep buyers engaged with timely reminders, floor plans, and construction video updates.
- Inquiry Status Transparency: Track whether each inquiry is New, Contacted, Site Visit Scheduled, or Closed.